Purpose: The dynamics of organizational change related to environmental sustainability on university campuses are examined in this article. Whereas case studies of campus sustainability efforts tend to classify leadership as either "top-down" or "bottom-up", this classification neglects consideration of the leadership roles of…

This article presents a systemic, research-based cause analysis model for use in the field of human performance technology (HPT). The model organizes the most prominent barriers to workplace learning and performance into a conceptual framework that explains and illuminates the architecture of these barriers that exist within the fabric of everyday…

This largely theoretical paper will argue the case for the usefulness of applying network and complex adaptive systems theory to an understanding of action learning and the challenge it is evaluating. This approach, it will be argued, is particularly helpful in the context of improving capability in dealing with wicked problems spread around…

In this paper, staff members' perceptions about the organisational culture are measured. The questions addressed are: what are their opinions about the current and preferred organisational culture? Are there differences between the current and preferred situation? Do the perceptions differ per department? The Organisational Culture Assessment…

Many software development projects fail because they do not meet the needs of users, are over-budget, and abandoned. To address this problem, the user requirements elicitation process was modified based on principles of Appreciative Inquiry. Appreciative Inquiry, commonly used in organizational development, aims to build organizations, processes,…

Evaluators in the HPI field can improve their performance program results with effective evaluation through appreciative inquiry. Appreciative inquiry and evaluation have many similarities, and when combined they add value and effectiveness to the measurement of intervention results. Appreciative inquiry is beneficial in many evaluation contexts:…

Purpose: The purpose of this paper is to evaluate the future prospects of the popular concept known as the learning organization; to trace the influence of philosophical pragmatism on the learning organization and to consider its potential impact on the future; and to emphasize how pragmatic theories have shaped the development of Deming's total…

Purpose: This article aims to examine international studies of knowledge management (KM) and organizational learning (OL). Design/methodology/approach: The approach takes the form of a literature review of KM and OL research that focuses on a business or businesses located outside traditional Western economies. Findings: There is a need to…

The successful development and implementation of an electronic resources management (ERM) system depends on an undertaking that includes many key factors. Some of these key factors include determining user groups and their needs, evaluating implementation and technical issues, testing the system, exploring how the system will be used, setting…

This paper examines the applicability of the learning organization concept and its influence upon firm performance in mainland China. Based on the theoretical framework proposed by Watkins and Marsick, four dimensions of the learning organization instead of seven dimensions were identified. A balanced scorecard-based performance evaluation…

Ways games can be used to improve human performance, with examples of simulation games. Uses include instruction, evaluation, experimentation, and organizational development. (Author/LS)

Discusses reengineering in the context of organizational processes, and presents six steps for reengineering business processes: (1) prepare to reengineer; (2) map what is occurring to accomplish processes; (3) map what should be occurring; (4) implement; (5) evaluate; and (6) monitor. Also offers a related reading list. (JMV)

Models of five alternative ways to approach the evaluation of organizational development (OD) projects are sketched: (1) ask the expert; (2) what's the target; (3) did we hit the target; (4) mid-course correction; and (5) continuous monitoring. Each model provides a different perspective on the problem of evaluation and each contains certain…

Describes the commitment of the learning assistance support system (LASS) at California State University, Long Beach, to the systematic use of management techniques, such as management by objectives, organizational development and renewal, and networking, in evaluating the management of instructional systems. (CMV)