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Kaufman, Roger; And Others – Performance and Instruction, 1996
Discusses evaluation for human performance improvement and organizational success. An expanded framework that builds on the traditional four-level training evaluation framework is suggested that includes strategic and tactical planning, performance improvement, organizational development, customer satisfaction, total quality, societal…
Descriptors: Evaluation Methods, Improvement Programs, Organizational Development, Performance Technology
Peer reviewedRoss, Linda – Performance Improvement, 2003
Recent work with automotive e-commerce clients led to the development of a performance analysis methodology called the Seven Performance Drivers, including: standards, incentives, capacity, knowledge and skill, measurement, feedback, and analysis. This methodology has been highly effective in introducing and implementing performance improvement.…
Descriptors: Alternative Assessment, Evaluation Criteria, Evaluation Methods, Improvement Programs
Edwards, Mark R.; Ewen, Ann J. – Performance and Instruction, 1995
Multisource assessment is a tool for obtaining quality performance feedback by collecting performance information from multiple work associates. Topics include performance facilitation; performance feedback; assessing training effectiveness; continuous learning; and development or performance management. (AEF)
Descriptors: Employee Attitudes, Evaluation Methods, Job Performance, Lifelong Learning
Academy of Human Resource Development Conference Proceedings (Oak Brook, Illinois, March 4-8, 1998).
Torraco, Richard J., Ed. – 1998
These proceedings begin with the schedule, conference committee membership lists, and detailed agenda of the 1998 conference of the Academy of Human Resource Development, which explored the relationship between learning and performance. Presented next are papers grouped by the conference's 35 symposium topics, which are as follows: university…
Descriptors: Adult Education, Adult Learning, Case Studies, Cognitive Style
