Process improvement and organizational development go hand-in-hand. Building out your organizational process infrastructure will provide the tools necessary to build and maintain effective processes. It takes time, effort, and persistence to get through the initial stages, but the foundational steps of process awareness set the stage for later…

Discusses the need for innovative management techniques if integrated library systems are to be implemented successfully, as well as the opportunity the installation process provides to reexamine the organizational structure and objectives of the library and to introduce a creative organizational environment. (CLB)