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Massey, Anne P.; Montoya-Weiss, Mitzi M.; O'Driscoll, Tony M. – Performance Improvement Quarterly, 2005
As organizations respond to competitive environments and strive to enhance performance, knowledge management (KM) has increasingly become a strategic activity. A KM strategy entails consciously helping people share and put knowledge into action. A key challenge is how to develop and implement KM solutions that provide performance support to…
Descriptors: Knowledge Management, Program Effectiveness, Performance Technology, Case Studies
Snyder, Karolyn J. – 1981
In serving two purposes, this paper explores elements in the current gap between what is known and what is practiced about how to influence student achievement and proposes a conceptual framework and an action model for rethinking the organization, management, and technologies of instructional programs. A comprehensive goal-based and role-based…
Descriptors: Administrator Responsibility, Administrator Role, Change Strategies, Educational Objectives