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Davis, Heather; Macauley, Peter – Australian Library Journal, 2011
This paper outlines the emerging trends for leadership in the knowledge era. It discusses these within the context of leading, creating and sustaining the performance development cultures that libraries require. The first step is to recognise that we all need to take leadership personally no matter whether we see ourselves as leaders or followers.…
Descriptors: Library Administration, Administrative Principles, Administrator Guides, Administrator Responsibility
Byrd, Theresa S. – 1997
This study examines the implementation of Total Quality Management (TQM) in the Library/Learning Resources Centers (LRC) of Columbia State Community College, Columbia, Tennessee; Delaware County Community College, Media, Pennsylvania; and Guilford Technical Community College, Greensboro, North Carolina. To place the LRCs' TQM experiences in proper…
Descriptors: Academic Libraries, Community Colleges, Learning Resources Centers, Library Administration