Purpose: The purpose of this paper is to develop a framework for studying organizational learning, firm innovation and firm financial performance. Design/methodology/approach: This paper examines the effects of organizational learning on innovation and performance among 287 listed Chinese companies. Findings: The results indicate a positive…

This article is an analysis of "Performance Improvement Quarterly" (PIQ) for the years 2001-2010. The intent was to examine the article types used, the authors who contributed the most to the journal, the topics the journal most commonly focused on, and the citation frequency of the journal's articles. The analysis revealed that…

It is generally believed that Business to Business (B2B) e-commerce has a great impact on business performance improvement. Considerable research also shows that another dependent variable, B2B e-commerce success, can be a good overall measure of B2B systems. This paper investigated and examined the impact of several factors, which are either…

Human resource practitioners must be able to conduct needs analyses that accurately assess their organizations' performance needs, so that training can be made relevant to employees' jobs and organizational business goals. One way to meet that challenge is to use the Performance Analysis for Training Model. (Author)

Presents results of a case study that illustrates problems of employee surveys as part of the organization development process and makes recommendations to practitioners for effectively managing a sound approach to performance improvement. Provides a look at an inexperienced consultant and the distractions that resulted in a failed organization…

Burt Huber and his team from Ariel Performance Centered Systems won a performance support design award at last year's Online Learning Conference for their system at Payless shoes. Huber discusses some details of his organization's designs; how he approaches a client; how he assesses organizational readiness for performance support; role of…

Purpose: The purpose of this paper is to show that the role of organizational learning is increasingly becoming crucial for organizational performance. Based on the study of three Indian global firms operating in National Capital Region of Delhi, India, this study explores the correlation of organizational learning with organizational performance…

Discusses how those who learn basic human performance technology (HPT) skills can expand expertise in three directions: extended HPT (including generalist, project manager/integrator, and implementation specialist); specialized HPT; and HPT linked to related fields. Presents examples of applications of each alternative. (JKP)

Illustrates five criteria that can be used to identify the "best" managers in any organization: business results, employee attitudes, peer confirmation, upper-level manager appraisal, and customer satisfaction. Examines what top-performing managers say and do, and concludes that their thinking processes and their specific sets of skills…

Suggests that human resources development professionals need to change their performance improvement focus and philosophy to embrace the importance of building on strengths and managing weaknesses. Identifies five characteristics indicative of employees' strengths. Describes seven strategies to help employees minimize their weaknesses while…

Successful leaders get results. To get results, you need to set priorities. This book can help you do a better job of setting priorities, recognizing the personal values that motivate your decision making, the probable trade-offs and consequences of your decisions, and the importance of aligning your priorities with your organization's…

Successful performance improvement efforts draw from such disciplines as psychology and systems theory, and from the fields of instructional design and human resource development. Both knowledge management and organizational learning are valuable additions to the human performance technologist's repertoire for performance analysis and intervention…

Considers three variables that can help performance technologists work more effectively with different kinds and different generations of people. Discusses recognizing the impace of position and disposition, assuring that feedback occurs, and thinking beyond old ways of operating and motivating. Suggests that the context of human interaction is…

Discusses knowledge management (KM), an organizational strategy that makes best practices and ideas widely available. Defines KM and presents two case studies that illustrate how a KM perspective might influence decisions and services in corporations. Discusses what performance and training professionals bring to KM and success factors of KM. (AEF)

An industrial trainer describes the benefits of membership in the National Society for Performance and Instruction (an organization with members from diverse professional backgrounds) which is concerned with human performance improvement. A brief history of the group and a discussion of future directions is included. (MS)