A case study of quality circles in an appliance factory found that circle members and nonmembers obtained better working conditions by improving quality through the direct impact of their work on the company's market position. The study of the quality improvement process shows that workers seek more than psychological rewards for their…

A growing number of schools and districts are considering using teams to handle all types of decision making and advisory activities. The term "teams" can be applied to a wide spectrum of groups with various purposes or powers. This bulletin was designed to assist those who want to create efficient, successful teams. It provides…

A sequentially planned program using quality circle techniques was adapted for the educational environment and Implemented in an elementary school in central Florida. The program consisted of 10 sessions designed to acquaint team leaders and administrators with the quality circle techniques and, under the direction of a trained facilitator, to…

Quality circles (QCs) have been considered one of the most promising approaches to improving American workers' productivity. The differences of quality circle effectiveness between active QCs (N=36) and inactive QCs (N=17) in a 3-year period were examined in a quasi-experimental field study. The dependent variables examined were the amount of…

Quality improvement in the workplace via scientific techniques of research and training is discussed. Topics addressed include time factors, salient problems and assignable causes, informed observation, experimental design, study location, and training. Requirements for change in the workplace include: change in management attitudes and structure…