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Lyons, Paul R. – Performance Improvement, 2010
This article presents a partnership effort among managers, trainers, and employees to spring to life performance improvement using the performance templates (P-T) approach. P-T represents a process model as well as a method of training leading to performance improvement. Not only does it add to our repertoire of training and performance management…
Descriptors: Performance Technology, Training Methods, Models, Partnerships in Education
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Craver, Gerald A.; Burkett, Amy K. – Qualitative Report, 2012
Certified nursing assistants (CNAs) perform an important role in the long-term care system because they provide the majority of paid care to nursing facility residents. Unfortunately, annual CNA turnover often exceeds 100 percent nationally. Many factors account for this, including stressful working conditions, low pay, and limited benefits. The…
Descriptors: Pilot Projects, Medical Services, Improvement Programs, Focus Groups