This training package explains productivity in terms of the difference between worker output and company input. Output is defined in terms of the products and/or services of an organization (number and/or quality of units produced, efficiency of time use, marginal profits) and in terms of behavior (labor turnover, disruptions in routine, wasted…

One of a series of units designed to acquaint secondary students with business issues, this packet examines the franchise as a type of business organization. Teacher and student materials are provided in separate sections. The teacher's guide provides an overview, objectives, four detailed lesson plans, answer keys, background information, and…

Intended for workers in Medicaid's Early and Periodic Screening Diagnosis and Treatment program, this booklet describes steps in providing EPSDT services. Focusing on methods of outreach and follow-up services, it concludes with a discussion of principles upon which effective client contact may be based. Section I outlines eight steps in the…

This student guide is intended to assist persons employed as supervisors in improving their ability to control output. Discussed in the first three sections are the following topics: the control process (stages in control, control and planning, the supervisor and control, and ways of choosing areas to control); ways of controlling output (general…

Supplementary text materials for graduate courses in the field of higher education are presented in 29 chapters on organization, governance, and internal and external constraints on governance. Chapter titles and authors include: "Alternative Models of Governance in Higher Education" (J. Victor Baldridge, David V. Curtis, George P.…

This packet contains the materials necessary for presentation of the eighth of ten modules that comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on productivity measurement which is the evaluation of the efficiency with which resources are consumed within the…

This packet contains the materials necessary for presentation of the ninth of ten modules which comprise a portion of the National Training and Development Service Urban Management Curriculum Development Project. This module focuses on performance auditing which evaluates activities and operational efficiency by reviewing finances, management…

An anthology of supplementary text material on organization and governance in higher education is presented for use in graduate courses in the field of higher education administration. The chapters are divided into three sections: organization, governance, and responses to internal and external pressures. Chapter titles and personal/corporate…