This book comes with a promise: after reading it, you will never again think of board work the same as before. "Good Governance is a Choice" is a book about, and for, boards of public and non-profit organizations. Its central focus is on public school boards and the special challenges they face, but the governing model it introduces, Coherent…

Strategic plans and performance objectives define the results to be accomplished, but selecting a suitable set of performance technologies for your organizations requires more than just knowing the intended benefits. The systematic procedures described in the article will guide you through practical processes and valuable tools for identifying…

The intent of this document is to provide a frame of reference to help a person in any organization assess where the organization is; what might be happening next to the organization; and in what ways he/she can influence the organization in an effective, useful, timely, and functional manner. The structure of most organizations is the result of a…

A public-relations audit is usually a broad-scale, loosely structured research study exploring a company's public relations both internally and externally. This paper describes the genesis of the public-relations audit, outlines the four major steps involved, and describes circumstances that might make an audit desirable. It lists the types of…

An algorithm or decision chart is presented which provides basic decision steps to help management decide what data should be collected to derive valid and correct objectives, and to determine what levels of objectives will be selected relative to products, outputs, or outcomes of an organization. (MBR)

Discusses several problems encountered by nongovernmental organizations (NGOs) that structure themselves as cooperatives, with all members being equal. Presents four problem areas--(1) decision making, (2) meetings, (3) job rotation, and (4) growth--as well as strategies to solve potential problems. (CH)

Based on CCL's (Center for Creative Leadership) successful Developing the Strategic Leader program, this book outlines the framework of strategic leadership and contains practical suggestions on how to develop the individual, team, and organizational skills needed for institutions to become more adaptable, flexible, and resilient. The authors also…

Suggests that student editors know their jobs, set a good example for the staff, have regular staff meetings, make assignments clear, not "hog" good assignments, be available to the staff, help the staff learn to rewrite, attend all staff or editorial board meetings, and accept decisions of the board. (TJ)

Suggested guidelines for the development of fire service standard operating procedures are presented in this document. Section topics are as follow: chain of command; communications; emergency response; apparatus; fire service training; disaster response; aircraft fire safety; mutual aid; national reporting system (example reporting forms);…

This guide discusses organizational effectiveness, and is divided into the following sections: (1) Preface; (2) Effectiveness as a Construct; (3) The Task Objective Model; (4) How to Assess Effectiveness; (5) Research to be Done; and (6) References. (Author/JLL)

This booklet attempts to give a brief overview of the nature of organization development (OD). It describes the role of the professional organization development specialist, how he functions, and what he tries to do in the client system. It also describes the purposes of the Midwest Organization Development Network, a nonprofit association of OD…

The management by objectives (MBO) and management by objectives and results (MOR) processes place emphasis upon predicting and influencing the future, improving both individual and organizational effectiveness, and stress the active involvement and participation of managers, supervisors, and employees at every organizational level. There are eight…

This monograph is the first of a series produced by the National Institute on Drug Abuse. The series will provide simple, straightforward presentations relevant to the operational aspects of the clinical setting. This monograph provides the basic tools for each program to establish reasonable treatment goals and assess the quality of its service…

Proposes using the Statistical Package for the Social Sciences (SPSS) for the analysis of routine library statistics to measure how well certain goals are being reached and discusses variables and procedures that might be used. Information on SPSS, sample selection, and Yule's Q analysis is appended, and 18 references are listed. (RAA)

Designed for individuals and groups seeking to organize consumer activities, this guide focuses on how to build consumer competence, how to organize others, where to get training, and how to influence policy makers. Chapter I discusses how to educate oneself for consumerism by using product-rating periodicals, libraries, public consumer agencies,…