Purpose: The purpose of the paper is to describe ambidextrous learning in organizations within the customer order-based context (COBC), here based on a dynamic view of work processes. The study focuses on how organizations can learn while working with customer orders, considering learning in organizations as both a process and an outcome.…

Indirect routes to strengthening research-practice connections, through intermediaries or knowledge brokers, have received little emphasis in discussions of education research and practice. Joel Malin compares direct and indirect approaches to making these connections and considers how indirect actors are situated in the education system and what…

Purpose: This study aims to develop a conceptual model linking the relationship between individual learning, organizational learning and organizational commitment. A multi-layered conceptual model involving three dimensions of organizational commitment: normative, affective and continuance, and individual and organizational learning is presented.…

Universities play a crucial role in the development of any nation. The success of Higher Education Institutions (HEIs) is the bedrock of the growth in human capacity required to support the growth of an economy. However, HEIs have been criticized for not playing their rightful role in national development. This has been partly attributed to not…

Institutional research/effectiveness offices are instrumental in advancing diversity, equity, and inclusion (D.E.I.) efforts. Ideally they have the knowledge, perspective, and network within an institution to impact practice, process, policy, and planning in order to guide the institution toward a goal of being fully inclusive. With an…

University rankings have become an increasingly important aspect of academia in recent years. These rankings, which evaluate universities based on a variety of factors such as research output, graduation rates, and reputation, provide valuable information for students, educators, and policymakers alike.

Maine Department of Education (MDOE) developed a Whole Student Approach (WSA) framework in summer 2022 to help MDOE offices, district leaders, and educators operationalize the main tenets of the WSA framework. This framework sought to support education leaders in aligning priority initiatives, policies, and resources in service of the WSA. Region…

According to Maine's Education Commissioner, the pandemic has stretched both the Maine Department of Education (DOE) staff and local educational leaders. To ensure efficiency and effectiveness of limited time, the Maine DOE sought to increase communication opportunities with the field. Specifically, the Maine DOE prioritized communications on…

This in-class, 75-minute exercise creates a context for students to observe some of the challenges to cross-functional collaboration and offers insight into processes to achieve more successful outcomes. By demonstrating how a failure by compliance and business operations to work cross-functionally negatively impacts outcomes in the form of…

Accreditation can serve as an accountability mechanism for higher education, ensuring institutions meet specific standards, which can be impacted by various factors including the regulatory environment of each country or local jurisdiction as well as an institution's mission, enrollment, and student success trends. In addition, higher education…

This article discusses motivation theories in a historical perspective and underlines the paradoxical results sometimes occurring when applying motivation theories out of context. Some of the motivation theories from the past may result in demotivation and in organizational ineffectiveness harming the core of a business or the main purpose of an…

The three elements of organizational justice (distributive, procedural, and interactional justice) can be difficult for undergraduate students to grasp given variances in their personal experiences. To address this issue, we developed a novel approach to teach students these concepts by employing a trivia game show format in which students…

Appraising firm performance is an important aspect of the strategic management process. Unfortunately, many students in strategic management courses do not have adequate financial analysis skills to do this task. This deficiency affects their ability to learn and perform the full scope of the strategic management process. This article presents an…

The State Capacity Assessment (SCA) was developed to assess the impact and presence of efforts to build strong foundations needed to adopt, sustain, and scale effective practices so that they lead to positive outcomes. In use, the SCA assesses the extent to which an agency invests in and aligns system components to support use of best practices,…

This chapter addresses how IR/IE both responds to and leads in our institutions and across higher education in measuring and improving student success. We introduce a new student success measurement framework in the context of internal and external facing needs, we define the importance of actionable information to inform decision-making, and we…