The turbulent business environment requires business expertise from ever-larger personnel groups. The required business know-how is a combination of knowledge and several different skills, and it should provide the learners with an overall view of the functioning of a business organization as a whole. Moreover, while work is increasingly becoming…

This paper provides a view of learner relationship management that looks to examine the potential for learning systems across an organizational value chain by addressing the potential for learning solutions beyond the Human Resources function in an organization. It identifies a return on investment strategy to align the goals of the organization…

In today's cut-throat economic climate, companies have to look more than ever for new ways of operating efficiently. When a company looks for ways of reducing its fixed expenditure it is inevitable that long-term investments, such as the budget allocated for training, will come under scrutiny first. As companies become leaner, and budgets become…

The organizational structure of a college should reflect working relationships and roles. Word processing, electronic mail, video and optical disk, micrographic, telecommunication, and other related technologies offer the small college excellent opportunities to increase effectiveness and control costs in a people-intensive enterprise. Total…

This document contains the full text of ten case studies prepared by the Syracuse Research Corporation for the purpose of examining the organizational processes involved in effective educational innovation at the school district level. Innovations in two urban districts were examined. In the Syracuse City School District these innovations involved…