This action research dissertation explores the role of coaching in fostering people's development within the administrative services of a small research-intensive public university. The study explores how coaching influences employee attitudes, self-efficacy, personal and professional growth, productivity, and overall organizational effectiveness.…

This study used a partial least squares structural equation modelling (PLS-SEM) to estimate curriculum management's direct and indirect effects on university graduate programmes' viability. The study also examined the role of institutional effectiveness in mediating the nexus between the predictor and response variables. This is a correlational…

Is there democratic accountability to the public at the local level, and if so, how does it work? We know that a major part of democratic ability depends on citizens being able to properly evaluate government based on government performance, particularly at the local level. However, we know much less about all of the potential pathways to get from…

Institutional researchers are often tasked with assessing why college-wide initiatives succeed or fail. This can be a difficult task: researchers need to discriminate between multiple feasible explanations, work with limited data, and produce compelling narratives. Process tracing is a qualitative methodology that enables researchers to make valid…

The purpose of the "Drivers Best Practices Assessment" ("DBPA") is to assist organizations in assessing their current supports and resources for quality use of selected programs or practices. Specifically, organizations can use it to: (1) Identify strengths and opportunities for improvement in their current supports and…

This article has recognised the need for fundamental improvements in the HRM department of the Bankstown Hospital. Through the critical analysis and evaluation of internal systems and processes we were able to identify a number of issues as areas where improvement must be facilitated, each with varying degrees of seriousness. The key problem areas…

Through this plan, the U.S. Department of Education (Department) Office of Inspector General (OIG), affirms and advances their long-standing commitment to a diverse and inclusive workforce and workplace environment that will help ensure that the work they produce is accessible to the diverse public they serve. This plan aligns with the goals…

Purpose: The purpose of this paper is to examine the implications of implementing innovation in experimental schools (focussing on R & D) for school effectiveness post-intervention (five years). Based on theoretical models of social exchange and "conservation of resources" (Hobfoll, 1989), the authors focussed on assessing the…

The Center on Enhancing Early Learning Outcomes' (CEELO) mission is to strengthen the capacity of State Education Agencies and state Early Learning Agencies to lead sustained improvements in early learning opportunities and outcomes. These agencies have authority to establish and implement policies, administer funding and provide oversight for…

In the United States today organizational leaders are concerned with skills gaps, or the limited availability of qualified workers to fill open positions. The reason for their concern is the impact of skills gaps on organizational performance in a number of areas including productivity, customer satisfaction, profitability, and the ability to…

Since the American Association of Community Colleges (AACC) launched the Voluntary Framework of Accountability (VFA) in 2011, accountability measures have sprung up in just about every corner of higher education. There is the Integrated Postsecondary Education Data System (IPEDS), the National Governors Association's Complete to Compete program,…

This paper seeks to analyze Teach for America (TFA) in terms of Pierre Bourdieu's concept of symbolic violence in an attempt to expose the ways in which this organization perpetuates structures of inequality in the existing social order. The paper begins with a general description of TFA, followed by an overview of several studies in support…

Children enter school with vastly different skill levels and formal schooling often magnifies these disparities over time. Widening achievement gaps between high- and low-income children have grown substantially in the last 50 years. Further, the opportunity gap facing most low-income students contributes to a host of academic and social…

Purpose: This study aims to investigate creativity-related determinants of learning in the context of business-to-business services and client-agency relationships. Design/methodology/approach: The research model includes client encouragement, agency creativity, campaign creativity, and perceived performance. The study involved conducting a…

The purpose of this qualitative study was to examine the change in performance realized by a professional services organization, which resulted in the Life Giving Workforce Design (LGWD) model through a grounded theory research design. This study produced a workforce design model characterized as an organizational blueprint that provides virtuous…