The success of universities resonates with the employees who interact daily with external customers (Pongton & Suntrayuth, 2019). Many universities have altered or are trying to adjust to the fluctuating environment as they reorganize their structure and put more importance on improving their performance (Camilleri, 2021). Employee performance…

The State Capacity Assessment (SCA) was developed to assess the impact and presence of efforts to build strong foundations needed to adopt, sustain, and scale effective practices so that they lead to positive outcomes. In use, the SCA assesses the extent to which an agency invests in and aligns system components to support use of best practices,…

While universities across the globe differ in their assessment practices and processes, program assessment has become a foundation for policy makers, universities, and other stakeholders to demonstrate the quality of their programs. Globally, there are 550 accreditation/quality assurance bodies in 170 countries. The purpose of this study was to…

The U.S. Department of Education (Department) Office of Inspector General (OIG) Strategic Plan for Fiscal Years (FY) 2023 through 2028 represents the planned direction of the organization for FYs 2023-2028. It continues the 40-plus year commitment to the mission to promote the efficiency, effectiveness, and integrity of the Department's programs…

Is there democratic accountability to the public at the local level, and if so, how does it work? We know that a major part of democratic ability depends on citizens being able to properly evaluate government based on government performance, particularly at the local level. However, we know much less about all of the potential pathways to get from…

The purpose of the "Drivers Best Practices Assessment" ("DBPA") is to assist organizations in assessing their current supports and resources for quality use of selected programs or practices. Specifically, organizations can use it to: (1) Identify strengths and opportunities for improvement in their current supports and…

Many evaluations of programs tend to show few outcomes. One solution to this has been an increasing prominence of the movement that requires programs to implement evidence-based interventions (EBIs). But in a complex world with complex organizations and complex interventions, many challenges have arisen to the implementation of EBIs with fidelity…

In 2007 the Colorado General Assembly established the Early Childhood Councils (HB07-1062) and charged them with "increasing and sustaining the quality, accessibility, capacity, and affordability of early childhood services for children five years of age or younger and their parents." In March 2016 Child Trends, a non-profit research and…

The Organizational Effectiveness Model was originally developed by Lance Kennedy-Phillips and Ellen Meents-DeCaigny at DePaul University and has been adapted to address the needs of The Ohio State University. The model's purpose is to help organizations measure progress toward mission fulfillment and goal achievement. It cascades, with each step…

Advancing race equity and inclusion can sometimes seem daunting and often leaves many wondering how and where to start. One way to achieve social change in an organization is to incorporate race equity and inclusion at every stage of work. The seven steps in this guide provide a clear framework for undertaking this important work. This tool adds…

This article presents the findings of a large scale study that tested a comprehensive model of predictors of three manifestations of sustainability: continuation, institutionalization, and duration. Based on the literature the predictors were arrayed in four groups: variables pertaining to the project, the auspice organization, the community, and…

The purpose of this study was to investigate the relationship between training evaluation and the transfer of training in organizations. We hypothesized that training evaluation frequency will be related to higher rates of transfer because evaluation information can identify weaknesses that lead to improvements in training programs and create…

In efforts to reform the child welfare system, agency leaders must involve staff at all levels; yet, little research has been done to determine which organizational factors encourage or inhibit staff engagement. Employees from an urban child welfare agency were invited to complete a survey regarding organizational effectiveness and its influence…

Over 20 years ago, Robert J. Barak and Barbara E. Breier suggested incorporating a regular assessment of the entire program review system into the review schedule in order to ensure that the system itself is as efficient and effective as the programs under review. Barak and Breier's seminal book on the goals and processes of program review has…

Planning in Reverse is an innovative concept designed to make organizations more successful by altering the perspective utilized in the strategy process. What is needed for organizations to thrive in this new environment of change and uncertainty is a short-term approach for long-term viability. In this book, tools and concepts regarding Planning…