Current approaches to workplace learning emphasize designing communities of practice that are intended to support both formal and informal knowledge acquisition. This article presents the design and research of a knowledge-based community of practice for Subaru, based on principles outlined by Scardamalia (2002) and Zhang, Scardamalia, Lamon,…

The problems faced by public managers in managing an agency's internal operations and communicating with the outside world are described, and strategies for addressing these management problems are provided, as is personal advice on how to build and maintain a professional reputation and advance in the bureaucratic hierarchy. The following…

This publication is fifth in a series of technical assistance papers intended to assist Federal agency personnel in the design and implementation of executive personnel management programs. This document focuses primarily upon team building, one of a variety of techniques of organization development designed to improve the way in which work is…

Beginning with an illustrative exercise in audience participation, this keynote address contends that effective staff development requires shared commitment, a shared language for describing and analyzing the problems of teaching and learning, and awareness that big ideas are realized through small tactics. These general precepts are clarified…