Purpose: This paper aims to create a conceptual model that connects learning organizations, service innovation and technology acceptance. Design/methodology/approach: The importance of the interaction of variables benefiting both individuals and organizations has been comprehensively explained by combining two well-known theories -- learning…

Purpose: This study aims to analyze the theoretical complexity that underlies purchase managers' perceptions of their ability to take part in the implementation of a new back-office service strategy. Design/methodology/approach: A survey of purchasing department managers in the Antalya (Turkey) region was conducted. The purchasing managers of…