This dissertation investigated the interplay between learning and professional development, job satisfaction, and employee retention within the Customer Service and Administration Departments of a pest control company. Guided by three research questions, the study explored the predictive relationship between learning and professional development…

The purpose of study was to examine how frontline employees make sense of a planned organizational change. The voices of frontline employees, the group of employees responsible for making the product or delivering the service, have frequently been ignored or neglected during planned change efforts. In this study, attention was focused on the…

Purpose: This study aims to evaluate the relationship between organizational learning (OL) culture (OLC) and innovation. This study also aims to determine the patterns by which the concepts of OLC/learning organization (LO)/OL and OL capability are interrelated and have an impact on innovation. Design/methodology/approach: This study emphasized…

Purpose: This paper aims to investigate the benefits of monitoring and enhancing engagement to impact the overall effectiveness and future success by using the combination of the Utrecht Work Engagement Scale along with a daily employee vote to trigger an appropriate "ad hoc" huddle that can be proactive in addressing any engagement…

Purpose: This paper aims to conceptualize the role of leadership in organizational learning processes in multinational companies (MNCs). The authors present a model describing how managers in an MNC facilitated transitions between sub-processes of organizational learning at several organizational levels. Design/methodology/approach: The authors…

Purpose: The purpose of this study consisted of an organisational development intervention in a growing small and medium-sized enterprises (SME) where the top management's objective was to become an attractive workplace for the next generation of employees. The central problem is how to develop a smart working environment (SWE) based on the needs…

Purpose: Studies have shown that higher education institutions (HEIs) need to achieve deep organizational learning to develop and implement long-term strategies for responding to the climate crisis. This study aims to analyze the sustainability efforts of HEIs, in particular those who use the sustainability tracking, assessment and rating system…

Purpose: This study aimed to examine the impact of learning organization (LO) on job satisfaction and individual performance in Vietnamese enterprises. The study further explores the mediating effect of job satisfaction on the relationship between learning organization and employee performance. Design/methodology/approach: Data were collected from…

Purpose: Cultivation of a learning culture and subsequent enhancements in employee performance can be translated through employee engagement. This study aims to examine the mediating role of employee engagement in the relationship between the learning culture and employee performance. Design/methodology/approach: This research adopted a…

Purpose: The main purpose of this study was to validate the Dimensions of Learning Organization Questionnaire (DLOQ) in a Vietnamese context. Using the DLOQ as a research tool, this study also investigated the impact of demographic features on participants' perceptions of learning organizations (LOs). Design/methodology/approach: Data were…

Purpose: This study aims to introduce the perceived systems intelligence (SI) inventory, developed based on the earlier published self-report SI inventory (Törmänen et al., 2016). It can be used together with earlier managerial level tools for building a learning organization and included in general 360-style evaluations in personnel development.…

This qualitative case study focuses on the concept of systems thinking, which is a component of Peter Senge's theory on learning organizations. Systems thinking is a concept and tool that assists organizations in understanding the growing complexities in their organization and in the world. The purpose of this case study is to gain a better…

Purpose: This study aims to examine the influence of the talent management (TM) process on employee ambidexterity (EA) and the moderating role of learning organizations in Indian IT and ITes organizations. Design/methodology/approach: The study is descriptive and based on empirical data from 390 IT and ITES employees from India. Data were…

Purpose: Drawing from organizational learning theory, social exchange theory and positive psychology approach, this study aims to examine the relationship between commitment to learning and prosocial silence, as well as the mediating role of perceived organizational support (POS) in this relationship. Design/methodology/approach: The authors used…

Purpose: The purpose of this paper is to determine the relationships between learning opportunities, person-organization fit, self-directedness career attitude and job hopping among generation Y employees in Malaysian small medium enterprise (SME) service sectors. Design/methodology/approach: Research data was gathered from a sample of 203…