The purpose of study was to examine how frontline employees make sense of a planned organizational change. The voices of frontline employees, the group of employees responsible for making the product or delivering the service, have frequently been ignored or neglected during planned change efforts. In this study, attention was focused on the…

Purpose: In the era of hyper-competitiveness, firms, especially project-based management structures, have to focus on ideas for both new and existing sets of products and services, i.e. ambidextrous innovation. The ambidextrous innovation can be helpful, but achieving such a level is a problem to be solved. This study aims to yield ambidextrous…

Purpose: Organizations will be key to realizing the "transformative change for humanity" now being called for. However, the complexity calls for new ways of facilitating change and organizational learning; it also calls for moving beyond sustainability to develop practices that restore and regenerate the world in which we live. Above…

Strategic management plays an important role for organizational leaders to be able to effectively direct the organization's operations. An educational organization is an organization that raises quality levels through knowledge management, developing and improving the work process to increase the mission operations, and achieving organizational…

Background: Organizational and systems-level conditions affect school systems during crises, including during the COVID-19 pandemic, which impacted student's academic achievement and well-being (Ingzell et al., 2021; Donelley et al., 2021; Meherali et al., 2021). Existing literature addressing organizations' responses to crises highlights the…

Purpose: This study aims to explore the impact of knowledge management (KM) on the development of an innovative culture in learning organizations from emerging economies. Design/methodology/approach: A quantitative study using a survey was carried out, achieving a pooled cross-sectional sample of 10,567 workers, made up of 69 larger Chilean…

Purpose: The purpose of the study detailed here was to engage with Directors of Centres for Doctoral Training (CDTs) during the first year of their new Centres to form a snapshot view of the nature and type of training that was being incorporated and how this might affect the wider institution -- in this case the university. Using an…

Drawing upon a framework rooted in cultural historical activity theory (CHAT) that understands organizational change as a form of collective learning, this qualitative case study explores interorganizational work of three organizations involved in a project to create as shared data dashboard to be used as a tool for program improvement: a…

Principals are regularly expected to navigate and lead in contexts of complex change. While professional learning is often seen as a key lever for change, there is minimal research regarding principal professional learning in change contexts and even fewer studies making explicit connections between professional learning and change. This…

Critical Action Learning (CAL) is undertaken with an awareness of the persistent tension in organisations between the desire to learn and defences against learning. Attempts to learn in organisations are inevitably bound up with the specific emotional and political context that organisations create, as well as the impact that this has on the…

Purpose: This study examines the impact of organisational agility on the performance of higher education institutions. It also aims to explore the mediating role of various capabilities, namely, service innovation, technology capability, learning capability, and collaborative knowledge creation, in the agility-performance relationship.…

As a driving factor in achieving firm sustainability and competitiveness, organizational innovation has become a topic of interest. To gain a deeper understanding of how organizational innovation might be influenced by knowledge management and organizational learning, the current study researched to what degree organizational learning mediates the…

Purpose: Existing conceptualizations of organizational learning focus on processes and structures while also acknowledging a social element, usually framed as bringing people together through formal structures. While much scholarship notes that school culture mediates organizational learning, culture is often relegated to the realm of context.…

Purpose: This paper aims to look at the implementation of project-funded research governance and its potential to induce organisational learning on responsible research and innovation (RRI). This paper analysed what types of organisational learning and change can take place within organisations of an Europe-funded project and to what extent. This…

The changing educational landscape requires new organizational frameworks to understand how schools and universities make sense of and respond to broader institutional forces like accountability, diversity, and the market. In this article, we draw on recent innovations in organizational theory to propose a model that identifies two general…