This resource manual is designed to assist new and veteran board members in becoming effective and meaningful contributors to the community mental health center (CMHC) program. The materials summarize the growth and development of the CMHC concept and the services required by law and address the process of building and organizing the…

This study examined the relationship among accountability, efficacy, and organizational effectiveness by integrating findings from 17 research and development reports on Management by Objectives (MBO), an intervention that incorporates elements and processes of both accountability (goal-setting, measuring and monitoring, feedback) and efficacy…

Training interventions can be evaluated by calculating return on investment (ROI) and cost-benefit analysis. The four-level model proposed by Kirkpatrick is the dominant evaluation model used. Calculating ROI has been a critical issue for trainers and executives, but only a few organizations have implemented the process that is considered as…

This document outlines the efforts by the Illinois Community College System to provide evidence that each institution is pursuing the goals set forth in the "Illinois Commitment" in ways that fit the particular needs of the district's diverse citizens. The 2003 Results Report also offers evidence of the ways in which the colleges are…

This booklet is intended to help local workforce investment boards (WIBs) frame ongoing discussions in their communities about workforce needs and how to meet those needs. The booklet begins by explaining why the United States needs a new workforce system. The following new leadership roles for WIBs are discussed: (1) articulate changing workplace…

This booklet explains how local communities can organize and structure their one-stop centers so that business is viewed as a customer of the system. The introduction provides an overview of the booklet's development and purpose. The following key attributes underpinning a workforce investment system that views business as its customer are…

In January 2002, Ireland's minister of state announced the establishment of the National Adult Learning Council to take effect in March 2002. One of the council's priorities will be to establish local adult learning boards (LALBs) to oversee development and delivery of adult education. An Irish government white paper recommended that LALBs'…

The financing of adult learning in civil society in Europe was examined in an exploratory study that focused on the relationship between nongovernmental organizations (NGOs) and the status of financing in the general field of adult learning. Adult education experts from the following countries were subcontracted to develop "country…

This book, which is intended for individuals involved in developing, delivering, and supporting human resource development (HRD) programs, discusses worldwide HRD trends that were identified in a study of the HRD practices in 35 countries. Chapter 1 discusses the importance of the HRD trends identified and explains how they were identified.…