The manual is intended to encourage vocational rehabilitation decision makers to expand application of technical assistance (TA) to enhance Westbrook provides guidelines on planning TA, setting goals, selecting participants, developing the TA plan, determining measurable outcomes, involving the community, providing for information exchange,…

Organizations are looking at ways to manage their information resources. Both the capture and the use of data created by the organization have come under scrutiny. Part of the concern comes from their desire to enhance the business process and part comes from the explosion of data available to any organization. In this context the role of…

Selected executive directors of local and national Acquired Immune Deficiency Syndrome (AIDS) service organizations were asked about their need and desire for a national organization. Replies of 12 local and 8 national directors confirmed the desire for such an organization and suggested various models for its organization. (SLD)

Describes the assumptions and goals of the Performance Effectiveness Management System (PEMS) of the University of Arizona Library and explains how to integrate performance measurement with a new system that focuses on teams and organizational outcomes. Phases of PEMS include: mission-critical services, programs, and activities; setting quality…

Growing involvement of counselors in organizational development is addressed by describing the application of a solution-oriented family therapy approach to conflict resolution in a work system. Outlines the system's storying of the problem, development of new meanings and identification of solutions. Key concepts in this postmodern approach are…