Companies are scrutinizing resources they allocate to performance programs and are asking questions like: "What is the value?" and "How do you know?" This article advocates for an increased focus on the return on expectations (ROE) via evidence of the three Cs: consensus, correspondence, and consistency. (Author/AEF)

A systematic approach to the management of higher education institutions is described. The methodology combines administration by objectives (ABO), a management technique that helps academic administrators structure decisions in a systematic manner, with goal programming (GP), a decision-science tool that is ideally suited to the analysis of…

The Board of Education and the administration of the District of Columbia Public Schools cooperated to compose a five-year plan for the 1983-87 school years. Long range and intermediate objectives of the plan are described and the offices accountable for them are indicated. The program for the 1986-87 school year is extracted from those…

The administration of the District of Columbia Public Schools has developed a plan for coping with the issues of the 1985-86 school year and achieving long range objectives for the period 1983-87. An outline of the 29 steps of the planning process explaining the input of each relevant division and office, togetyher with a timelines chart, is…

A new approach to academic management is described that combines innovative techniques of planning, resource management, and evaluation to enable administrators to respond more effectively to challenges of the present and future. Chapter 1 describes the challenges facing higher education: (1) protecting and enhancing institutional quality; (2)…