In contemporary knowledge societies, performance indicators are an indispensable element of sustainable quality management and enhancement through monitoring and evaluating quality performance of higher education institutions. It is argued that learning and teaching quality in higher education should be approached in a holistic way, namely across…

One of the dominant contributory factors to a country's long-run productivity and economic growth is the education, training and skills possessed by its working-age population. Higher education qualifications are one of the key mechanisms in generating wealth for the students who attain them. The provision of education and skills also produces…