Through the power of easily accessible and engaging new digital media technologies, family and oral histories can give voice to the unknown and overlooked stories of immigrants and their families--stories that often never make it beyond the children or the grandchildren. The academic library can be a natural focal point for this interaction and…

The public computing center offers an economical and environmentally friendly model for providing additional public computer access when and where it is needed. Though not intended to be a replacement for a full-service branch, the public computing center does offer a budget-friendly option for quickly expanding high-demand services into the…

Technology has ushered itself into our culture without borders or boundaries. Students and educators have fallen victim to the notion of "information at your fingertips" and "easy access" while taking many things for granted. In the past few years, there have been several articles written about the use of textbooks in the academic library. Most of…

Since launching its first website in 1997, the Arapahoe Library District (ALD) has constantly looked at ways to review and renew this vital tool for patrons. This article focuses on the process of redesigning the ALD website--the steps taken and decisions made in order to create a site that incorporates interactive elements and patron input and…

The rapidly evolving digital world inspires much use of nautical terminology: (1) navigation; (2) discovery; (3) the voyage; and (4) the new terrain at the end of the journey. Considering how quickly new technologies are arriving on smartphones, the nautical adventure is continuing at an increased pace. Innovations in basic library services follow…

In October 2009, California Digital Library (CDL), where the author serves as manager of strategic and project planning, jumped into the world of social networking by joining Twitter. From Twitter, the CDL staff publish the content of their monthly newsletter, "CDLINFO News," and also additional content created by CDL programs and…

Outreach occurs systemwide at Public Library of Charlotte & Mecklenburg County (PLCMC). All branches are involved in reaching their surrounding neighborhoods and patrons. Under the guidance of the outreach manager, the outreach department provides support for these efforts and also offers focused programming via 12 staff members. The department is…

Facebook is a social network that connects people with other people. Librarians have created Facebook Groups to share ideas and to debate how to use this resource as a potential marketing and/or reference tool. Based on conversations among these librarians, it appears that student response to library outreach on this medium is lackluster at best,…

Considers what library outreach means in the age of networked information and suggests that outreach should focus more on libraries and librarians as resources for advice on how to search in general, rather than where to find familiar information. Discusses use of the Internet and search engines. (LRW)

The Saint Paul Public Library and its Friends collaborated to create an identity program as part of its public relations efforts. The work started with a team made up of the library's key administrators and its Public Relations and Communications office, plus Friends' staff and the Friends Board's Public Awareness Committee. In this article, the…

Continues a description of the Usenet computer network that began in the previous issue. The effective use of Usenet is discussed, including how to screen out unwanted information, the most helpful newsgroups to access, and setting up news reader software. Ideas for library outreach services via Usenet are also suggested. (LRW)

Sometimes a simple idea, such as selling gel bracelets that say "Libraries Matter" to raise money, can spark something much bigger. In this article, the authors explain how their Libraries Matter campaign grew beyond their own regional system to cover their whole state and eventually other points around the globe. This successful…

Since its humble beginning, Digital Past, a centralized local history digitization initiative at the North Suburban Library System (NSLS), a multitype consortium in Wheeling, Illinois, has now grown into a large centralized collaboration that consists of 32 libraries and a museum as its primary contributors. With Digital Past, there are various…

In this article the authors discuss how they implemented and promoted Geographic Information System (GIS) applications at Weber State University (WSU), a four-year public institution with two campuses. GIS is a type of computer system made of hardware, software, and data that allows the mapping of spatially related layers that have a common…

Though the bookmobile has fallen on hard times, the cybermobile, a technology platform combining personal computing, CD-ROMs, fiber network, and wireless access to the Internet, may be the next step in mobile library services. Discusses standard vehicle, computer hardware, software, wireless access, and alliances with users, vendors, and community…