The COVID-19 pandemic forced service providers to resort to online servicescapes across diverse industries globally. However, with the epidemic curve flattening in most parts of the world and the pandemic showing indications to phasing out, educational institutions are now operating on the continuum between blended e-learning and full-scale…

Social learning, the ability to perceive, interpret, and assess the behavior of one's peers, is crucial for forming meaningful relationships and succeeding in various learning environments. Yet, the rise of online and hybrid settings poses new challenges to socialization. Here, we study the social interactions among 191 high school physics…

Abrupt changes to teaching and learning because of the COVID-19 pandemic pushed teacher educators to incorporate new technologies and pedagogies while teaching unfamiliar course designs (i.e., online, blended, flipped, hybrid, HyFlex). This study examined elementary teacher candidates' experiences with tech tools in college courses and the tools…

"Education in a Pandemic: Learning from Illinois Students & Caregivers to Plan for the Road Ahead" highlights the testimonies of more than 120 students, parents and caregivers from across Illinois as they share their experiences of remote, hybrid, and in-person learning during the COVID-19 pandemic. The findings, coupled with…