The COVID-19 pandemic forced organizations into rapid transition to virtual workplace settings. Librarians at the University of South Florida conducted a study to discover trends in team communication dynamics among academic librarians working remotely during this period. This study was motivated by a desire to gauge the perceived degree of…

The COVID-19 pandemic impacted libraries tremendously and changed the way services were offered to patrons. Dahlgren Memorial Library was no exception and the library strived to find ways to keep their student assistants employed. This article will discuss how the library trained its student assistants to cover the chat system and work on projects…

During the COVID-19 pandemic, student services leaders needed to adapt to working entirely virtually, find creative solutions to adjust their service delivery, and change how they engaged with their teams. Before COVID-19, studies of virtual leadership focused on virtual teams developed because of the geographical distance between team members.…

This case study examines the challenges and lessons encountered during a research process developed virtually, in which we adapted a quantitative study to a qualitative case in the context of the COVID-19 pandemic. Conducting research online presented both challenges and potential lessons that we were not aware of at the outset of our project.…

As the COVID-19 pandemic continues to reshape how organizations operate, working from home has become more prevalent. While working from home is not new, organizations face unique challenges in fostering an inclusive virtual work environment. This modified qualitative case study was designed to explore with a group of 20 organizational leaders…

This study draws from personality psychology and linguistics of written communication to explore the characteristics of self-selected well-written email communications (N=273) solicited from Polish managers who organized and supervised the (remote) work of their units during the COVID-19 period. The focus is on the writing of managers with…

Virtual teams are composed of members who work together, transcending time and space through communication technologies to meet shared goals. Many organizations currently use virtual teams to connect employees across the globe. Furthermore, the COVID-19 pandemic forced almost all organizations to shift their employees to hybrid and remote…

SARS-CoV-2, a global pandemic, continues to impact the planet. In response to this epidemic, lockdowns were enforced in several nations, resulting in job losses and changes to the education system. To address these challenges, the implementation of tele-education and remote work was adopted. This study's objective is to address uncertainties about…

The world flipped to remote work overnight with the COVID-19 pandemic. As such, current literature on the pandemic video call work environment is limited and is mainly trade articles. Previous literature used many terms, with one term per study, to evaluate deliberate behaviors where one engaged in an unrelated task with or without a conversation…

This qualitative case study was designed to explore how student services leaders adapted their leadership behaviors and practices in response to moving to the virtual working environment during the COVID-19 pandemic. The case study site was a midsized university in southwestern Ontario. The data collected for the study came from three sources:…