This study aims to reveal the strengths and limitations of the WhatsApp application as a support service in distance education, conducted through a learning management system during the COVID-19 pandemic, and make suggestions on improving its use in this capacity. Despite the lack of readiness on the part of the students and the lack of sufficient…

Ransdell and Rieck (2020) found that distance learning was a physical and mental challenge in the first year of the COVID-19 pandemic. The present study compares Zoom, Canvas, and smartphone use from 2020 to 2023, when the COVID-19 pandemic has receded. For many students, phones are used more and larger devices less. Students who realize that…

The purpose of this mixed method research study is to describe the experiences of faculty and students in post-secondary education institutions as they shifted to remote education at the start of the COVID-19 pandemic, and to understand these experiences in the context of previous research about pre-pandemic remote or mobile education. One hundred…

The COVID-19 pandemic forced institutions, faculty, and students to use emergency remote teaching (ERT) in the early stages of 2020. All educational levels, as well as schools and universities around the world, were affected. Although ERT and online education are not necessarily synonymous (see Thorkelson, 2021), most classes were delivered…

Dramatic change in learning environments during the COVID-19 pandemic highlighted the significance of virtual learning and led to more interactive learning environments. Quick adoption of online and social interactive learning in many universities around the world raised challenges and emphasized the importance of investigating different learning…