The use of ICT in the Middle East is expanding at a fast rate; hence managers and decision makers must decide on the best learning solution for their organizations. This article describes how a small team of individuals in Jordan developed an effective learning solution to a social problem. This may provide some useful lessons for other…

Explains Total Quality Management (TQM), a participative management style, and examines its relationship to Instructional Systems Development (ISD) as it is used for curriculum development. Application of TQM principles to the ISD processes of analysis, design, development, implementation, and evaluation is suggested. (eight references) (LRW)