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| Participative Decision Making | 6 |
| Total Quality Management | 6 |
| Academic Libraries | 4 |
| Higher Education | 4 |
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| Lubans, John | 2 |
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| Clayton, Peter | 1 |
| Gordon, Heather | 1 |
| Riggs, Donald E. | 1 |
| Stanley, Nancy Markle | 1 |
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| Journal Articles | 3 |
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| Reports - Descriptive | 3 |
| Speeches/Meeting Papers | 3 |
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Peer reviewedClayton, Peter – Journal of Academic Librarianship, 1992
Provides an overview of Japanese management theory and suggests applications to library administration. Highlights include participative management; shared decision making; long-term objectives; organizational philosophy; staff training and human resource development; strategic planning; staffing issues; cooperation; quality control; and total…
Descriptors: Cooperation, Library Administration, Long Range Planning, Organizational Theories
Peer reviewedRiggs, Donald E. – College and Research Libraries, 1992
Academic libraries, pursuing excellence in their products and services, are a natural entity for total quality management (TQM). Basic TQM principles include making decisions based on objective data, respecting people and their ideas, empowering all library staff, focusing on the process, and doing the job correctly the first time, all to benefit…
Descriptors: Academic Libraries, Higher Education, Library Administration, Master Plans
Download full textButcher, Karyle – 1995
Scarce resources, changing customer expectation, and the changing role of top management are all factors that have contributed to the implementation of total quality management (TQM) in libraries. Instructional articles, conferences, and videos can alleviate some concerns of cost and time commitment. Many libraries already practice some of the…
Descriptors: Academic Libraries, Cost Effectiveness, Higher Education, Library Administration
Lubans, John – Library Administration and Management, 1996
Explain's Duke University Library's change from a hierarchical management structure to one of self-managing teams developed within a total quality management (TQM) framework. Emphasizes the personal views and experiences of a manager responsible for implementing and guiding the process of change. (JKP)
Descriptors: Library Administration, Library Development, Library Personnel, Library Planning
Lubans, John; Gordon, Heather – 1995
This paper describes the Duke University Libraries' transition in early 1994 from its traditional hierarchical model to an organization emphasizing Total Quality Management (TQM) concepts such as self-managing teams and continuous improvement. Existing conditions at the libraries that played a role in the decision to switch included: (1) rising…
Descriptors: Academic Libraries, Higher Education, Library Administration, Library Planning
Brown, Lynne Branche; Stanley, Nancy Markle – 1995
This paper chronicles ongoing alterations to the organizational structure of the acquisitions department at Pennsylvania State University using the tenets of total quality management (TQM). The movement toward reorganizing for process improvement began in late 1992 when the associate dean of libraries called the acquisitions department together to…
Descriptors: Academic Libraries, Case Studies, Departments, Employee Attitudes
