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| Total Quality Management | 7 |
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| Gonzales, Frank S. | 1 |
| Kerwin, Frank | 1 |
| Lubans, John | 1 |
| Mastro, Lois | 1 |
| Peachy, Burt | 1 |
| Schauerman, Sam | 1 |
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| Reports - Descriptive | 5 |
| Journal Articles | 4 |
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Mastro, Lois; Kerwin, Frank – School Business Affairs, 1993
Explores the implementation of total quality management in the maintenance and operations department of an upstate New York school district. Four figures illustrate the problem-solving process. (MLF)
Descriptors: Elementary Secondary Education, Management Systems, Mission Statements, Participative Decision Making
Peer reviewedBryan, William A. – New Directions for Student Services, 1996
Provides a general overview of Total Quality Management (TQM) and explains why there is pressure for change in higher education institutions. Defines TQM and the various themes, tools, and beliefs that make it different from other management approaches. Presents 14 principles and how they might be applied to student affairs. (RJM)
Descriptors: Change Strategies, College Administration, Educational Change, Higher Education
Lubans, John – Library Administration and Management, 1996
Explain's Duke University Library's change from a hierarchical management structure to one of self-managing teams developed within a total quality management (TQM) framework. Emphasizes the personal views and experiences of a manager responsible for implementing and guiding the process of change. (JKP)
Descriptors: Library Administration, Library Development, Library Personnel, Library Planning
Peer reviewedSchauerman, Sam; Peachy, Burt – Community College Journal of Research and Practice, 1994
Traces the development of the principles and practices of Total Quality Management (TQM) at El Camino College, in California. Discusses institutional resistance to change and the need for careful implementation analysis and constituent group involvement. Includes a nine-item bibliography of theoretical and descriptive works. (MAB)
Descriptors: Accountability, Administrative Principles, College Administration, Community Colleges
Moore-Norman Vo-Tech Center, Norman, OK. – 1991
A study was conducted to provide vocational educators with resources regarding implementation of Total Quality Management (TQM). Data were gathered through development of a bibliography of resources; a survey of all Oklahoma vocational-technical schools regarding specific industries in their area using TQM components (10 responses); and site…
Descriptors: Bibliographies, Business Administration, Educational Administration, Employee Attitudes
Download full textGonzales, Frank S. – 1989
The California Community Colleges are in the midst of a reform process initiated by Assembly Bill 1725. A major goal of the bill is to fund colleges' staff development efforts. In an effort to transform the campus organizational culture from one of predominant competitiveness to collaboration, El Camino College (ECC) in Torrance, California,…
Descriptors: Administrative Principles, College Planning, Community Colleges, Educational Administration
Office of Personnel Management, Washington, DC. – 1992
This booklet provides practical "how-to" information to federal employees on the implementation of Total Quality Management (TQM). The booklet is intended primarily for program officials who have begun to think seriously about or have already begun a TQM effort and want guidance on the training effort to support it. Background information on TQM…
Descriptors: Adult Education, Course Content, Curriculum Development, Educational Needs
