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Dougherty, Jennifer Dowling; Clebsch, William; Anderson, Greg – EDUCAUSE Quarterly, 2004
Budget pressures compel everyone in higher education to demonstrate value in IT investments, using both quantitative and qualitative information. Like many institutions, however, both Stanford and Massachusetts Institute of Technology (MIT) have found themselves forced to rely more on anecdotes than on management information to guide decisions. In…
Descriptors: Higher Education, Benchmarking, Information Technology, Administration