Academic and public libraries are facing the challenge of finding new avenues of service and of creating value for their constituencies. This value is in the form of outcomes that result in bettering the people who use libraries and the community at large. The authors feel that librarians must find creative ways to make their communities better…

Libraries transform communities by providing well-organized information resources and services. Conversely, communities can also transform libraries if librarians appreciate the rich diversity of the communities' information needs, acting as bridges between communities as well as enabling and facilitating community-building. The roles of…