Although discourse related to the salience of community engagement in higher education has proliferated, little has focussed on the process of institutionalisation of community engagement, in South Africa. This paper presents findings from a national study, which focussed on how community engagement can be institutionalised within higher education institutions locally. A qualitative research approach was used to guide the study and in-depth interviews were conducted with members of executive management, members from the directorate and office of community engagement and academics from six universities nationally. Data revealed that there were eight key factors deserving of consideration, in order to institutionalise community engagement within teaching and research and through student involvement, transforming institutional infrastructure and through community partnerships.