Describes University Hospital's (Louisville, Kentucky), implementation and evaluation of a Consumer Oriented Relations Education program to re-conceptualize relationships between "patients as consumers" and staff, translate objectives of excellent patient care into consumer-oriented attitudes, reduce dissatisfaction and increase…

This document is a six-session course designed for those individuals who provide care to their homebound elderly relatives and friends and who need practical information and skills to support their caregiving role. The course helps caregivers identify and use community services. It provides an opportunity to acquire personal care skills and…

This manual is intended for caregivers of homebound patients with Alzheimer's disease and others who are mentally impaired. It deals with the nature of Alzheimer's, the decline in a patient's abilities, information about available services, and legal and financial issues. The manual provides guidance and suggestions to lessen the daily stress…