Indicates that perceived rational communication between physicians and patients is strongly related to affective, cognitive, and behavioral satisfaction. Also indicates more expressions of receptivity, immediacy, composure, similarity, and formality and less dominance by the physician are associated with greater patient satisfaction. (NKA)

Addresses the impact of patients' beliefs about health care on their decisions to follow medical advice and to undertake different actions to prevent illness. Concludes that among other things, doctors need to become more willing to modify their treatment plans according to patient needs. (VLC)