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How Reorganizing a General Medicine Clinic Affected Residents' and Patients' Satisfaction.

Peer reviewed

Lofgren, Richard P.; Mladenovic, Jeanette – Academic Medicine, 1990

The purpose of this study was to assess the effect of organizational changes in the general medicine clinic on residents' and patients' satisfaction, including their perceptions of the quality of care. Questionnaires to assess satisfaction were administered to the residents (N=80) and patients (N=577) using a pre- and posttesting design. (MLW)

Descriptors: Clinics, Family Practice (Medicine), Graduate Medical Students, Higher Education