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Direct linkMiller, Christopher L. – Leadership and Policy in Schools, 2010
The No Child Left Behind Act increases pressure on schools and districts to use standardized state test data. Seeking to learn about the process of turning accountability data into actionable information, this paper presents findings from three case studies of small to medium sized school districts. The study examines the flow of state science…
Descriptors: Federal Legislation, Science Tests, Accountability, Data
Peterson, Kristy – ProQuest LLC, 2010
The capability of organizations to operate on the Information Technology Infrastructure Library (ITIL) framework is reliant on ITIL process measurements. Appropriate ITIL process measurements help ensure desired outcomes, enable corrective actions to take place prior to process failure, and direct process activities towards continuous improvement.…
Descriptors: Information Technology, Correlation, Measurement Objectives, Measurement Techniques
