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Direct linkJones, Jacqueline; Das, Nabakrishna; Huggins, Desiree'; McNeely, Stanton, III – Community College Journal of Research and Practice, 2008
A definition and brief history of enrollment management are presented. The challenges represented by Hurricane Katrina for enrollment management at one community technical college and a private 4-year college are identified along with three cases that illuminate the challenges. The need for rapid response planning is articulated. (Contains 1…
Descriptors: Enrollment Management, Higher Education, Operations Research, Natural Disasters
Turner, Deborah – Journal of Access Services, 2004
This case study examines how analyzing inaccurate referrals can provide key insights into managing change. The author analyzes what went wrong in an attempt to identify opportunities for an Access Services department to consider how it might adapt to constant change. She wishes to show how the nature of change today demands that one pay…
Descriptors: Case Studies, Change Strategies, Organizational Change, Library Services
