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Direct linkHellstrom, Tomas; Jacob, Merle; Wigren-Kristoferson, Caroline – Industry and Higher Education, 2013
The authors investigate how Third Mission activities at universities, such as the outreach and technology transfer functions, are anchored in organizational structures and practices, and discuss the implications of this relationship for the success of the activities. They draw on case studies of two Swedish university colleges to illustrate the…
Descriptors: Outreach Programs, Higher Education, Foreign Countries, Technology Transfer
Thonhauser, Theresa – School Effectiveness and School Improvement, 2008
The implementation of the ISO 9000 international quality management system in education has become a debated trend. Building on the literature, this study did not attempt to end the debate over ISO 9000 in education but looked at the problem with a new perspective. The purpose of this study was to identify factors that relate to the time required…
Descriptors: Foreign Countries, Standard Setting, Standards, Program Implementation
Chan, Jeffrey B. – International Journal of Disability, Development and Education, 2008
Respite is one of the critical support systems for families and carers who support and care for a person with a life-long disability. This study examined the profile of respite services in the Australian state of New South Wales and explored respite providers' views of the factors influencing respite use, and their expectations of respite…
Descriptors: Foreign Countries, Profiles, Respite Care, Resource Allocation
Download full textAdams, Olin L., III; Guarino, A. J.; Robichaux, Rebecca R.; Edwards, Toni L. – Journal of Educational Research & Policy Studies, 2004
This paper explores the nature and extent of outsourcing by higher education institutions, benefits and challenges associated with outsourcing, and the implications of outsourcing for effective management. The principal investigator conducted a national study of outsourcing by four-year colleges and universities at two points in time, 1998-99 and…
Descriptors: Higher Education, Privatization, Contracts, Performance Factors
Moore, Nick – 1989
This manual identifies a series of performance measurements which, when assessed in their totality, can effectively measure a public library's level of service to its users. The measures have been developed at two levels. On one level, the measures can broadly evaluate the overall performance of library systems on the national level; on a second,…
Descriptors: Attitude Measures, Data Interpretation, Evaluation Criteria, Library Collections
Stewart, Robert Grisham – 1996
The objectives of this study were identification and verification of key processes that could be used by higher education quality administrators to implement continuous improvement programs and benchmarking processes. East Tennessee State University's Continuous Improvement Key Process Relationship Matrix was used as the basis of a 44-item…
Descriptors: Benchmarking, College Outcomes Assessment, Decision Making, Educational Quality
