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Kearny, Lynn; Smith, Phyl – Performance Improvement, 1999
Presents ideas about how the workplace affects job performance, how to diagnose workplace-related problems, and how to make modest improvements. Highlights include: workplace-imposed limits on performance; the mental and physical steps of work; screening behavior; how adaptation interferes with performance; task- and human-based workspaces;…
Descriptors: Cognitive Processes, Employee Attitudes, Employment Practices, Human Factors Engineering