Focusing on the current timetabling process at the University of Toronto Mississauga (UTM), I apply David Wesson's theoretical framework in order to understand (1) how increasing enrollment interacts with a decentralized timetabling process to limit the flexibility of course schedules and (2) the resultant impact on educational quality. I then…

Conventional wisdom may support the presumed notion that higher expectations increase efficiency and improve quality. However, this claim may only be validated when workers are equipped with appropriate tools, training, and a conducive work environment. This study implements various interventions, observes outcomes, and analyzes data collected in…

This research study examined how a multinational company determined what the critical success factors (CSFs) were for developing global e-learning. The study analyzed how these CSFs were grouped together to make their management more efficient. There were 21 participants in the study who were key stakeholders from the United States, Europe, Latin…

Procedures, financial controls and reports, and leadership are the three major components that "set the tone" for an effective, accountable, and ethical organization. Procedures must be formally documented instead of passed down verbally on the premise that "we've always done it this way." Meaningful management reports should be developed and…

The rate of failed and challenged Information Technology (IT) projects is too high according to the CHAOS Studies by the Standish Group and the literature on project management (Standish Group, 2008). The CHAOS Studies define project success as meeting the triple constraints of scope, time, and cost. Assessing critical success factors is another…

This research study examined how a multinational company determined what the critical success factors (CSFs) were for developing global e-learning. The study analyzed how these CSFs were grouped together in order to make their management more efficient. There were 21 participants in the study who were key stakeholders and came from one of four…

Increasingly hostile and turbulent environments have rendered top-down, problem-focused management structures inadequate for competing in the ever-changing postsecondary knowledge industry. The community college abundance model (CCAM), a strengths-based approach to performance enhancement in community colleges, is presented as a viable…

This article presents a queuing model simulation of scientific productivity utilizing critical path analysis. Creativity is found to have a large positive effect, a negative effect, or no effect on productivity, depending on the stage of the problem-solving process to which it is applied and the nature of the bottlenecks inherent to the specific…

The University of Wisconsin-Stout, recipient of the Baldrige National Quality Award in 2001, developed a planning system that has evolved into a comprehensive and collaborative process for visioning, developing and implementing goals, and tracking university performance. This chapter describes the tactics that have contributed greatly to the…

The purpose of this study was to identify the factors which help successful equity initiatives that had been seeded in technical and further education (TAFE) institutes through short-term funding to take root and spread. The report concludes that many equity programs remain stuck in the seeding stage and fail to thrive and grow. It suggests that…

Planning approaches are in a dynamic relationship with organizational culture. This article uses a case study of academic planning at California State Polytechnic University, Pomona to draw a correspondence between types of organizational culture and planning approaches. The case study shows the differing conceptions of organizational culture held…

Visuals, like pictures, charts, diagrams, graphics, and the like, are widely used in education. However, there is little justification in the research literature for their use. The overall purpose of this exploratory study was to find out more about the processing of visuals or graphics in an educational task. Specifically, it was thought that…

The performance of the University of Arizona College of Medicine's graduating class of 1976 on the National Board of Medical Examiners (NBME) Parts I and II was analyzed in a structural equation model. Although the primary emphasis of this paper is toward model development, the effects of several background and demographic variables such as age,…