Significant responsibility for the transition from paper to online can be traced to the college admissions office. By instituting online applications, admissions offices fundamentally altered the way in which college admissions works. Always on the forefront of developing and implementing new technology for the benefit of faculty and students,…

Focusing on the current timetabling process at the University of Toronto Mississauga (UTM), I apply David Wesson's theoretical framework in order to understand (1) how increasing enrollment interacts with a decentralized timetabling process to limit the flexibility of course schedules and (2) the resultant impact on educational quality. I then…

Analysis of classroom use and utilization data provides essential information for strategic space planning. However, efforts to improve use and/or utilization metrics can be thwarted by ingrained cultural practices, campus politics, lack of understanding, failure to recognize the impact to programmatic needs, absence of a coordinated campus…

Institutions of higher education, like other large organizations, can have complex and complicated administrative structures. Nowhere is this more true than in the area of student services. Internal systems and processes that have become almost second nature to the individuals who staff administrative units can seem confusing and frustrating to…