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Direct linkCundiff, Jacob; McCallum, Taylor; Rich, Andrew; Truax, Michael; Ward, Tamara; Havelka, Douglas – Journal of Information Systems Education, 2015
The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…
Descriptors: Case Studies, Information Systems, Database Management Systems, Online Vendors
Tan, Kar Way; Shankararaman, Venky – Journal of Information Systems Education, 2014
It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…
Descriptors: Systems Development, Systems Analysis, Performance Technology, Health Education
Ramiller, Neil C.; Wagner, Erica L. – Journal of Information Systems Education, 2011
Systems analysis and design is a standard course offering within information systems programs and often an important lecture topic in Information Systems core courses. Given the persistent difficulty that organizations experience in implementing systems that meet their requirements, it is important to help students in these courses get a tangible…
Descriptors: Systems Analysis, Information Systems, Information Technology, Systems Development
Kesner, Richard M.; Russell, Bruce – Journal of Information Systems Education, 2009
The "FastFit Case Study" and its companion, the "Winter Gear Distributors Case Study" provide undergraduate business students with a suitable and even familiar business context within which to initially consider the role of information management (IM) and to a lesser extent the role of information technology (IT) systems in enabling a business.…
Descriptors: Information Management, Information Technology, Case Studies, Discussion (Teaching Technique)
Lunsford, Dale L. – Journal of Information Systems Education, 2009
Information systems educators must balance the need to protect the stability, availability, and security of computer laboratories with the learning objectives of various courses. In advanced courses where students need to install, configure, and otherwise manipulate application and operating system settings, this is especially problematic as these…
Descriptors: Advanced Courses, Workstations, Information Systems, Science Process Skills
Cao, Qidong; Griffin, Thomas E.; Bai, Xue – Journal of Information Systems Education, 2009
As more affordable synchronous communications are becoming available, the use of synchronous interactions has not been noted in course Web sites as often as asynchronous communications. Previous research indicated that the integration of synchronous tools into course Web sites has made a positive impact on students. While most of the previous…
Descriptors: Undergraduate Students, Web Sites, Web Based Instruction, Information Systems
