Geary Rummler developed a powerful methodology to design organizations that sustainably deliver desired performance. And he was always interested in further developing his ideas. This article uses a specific project to illustrate how Rummler's work can be used to create a complete organization and explores where future methodological developments…

Presents practices from post-training performance evaluation for continuous quality improvement in developing countries. Highlights include performance specification and analysis of performance factors; guidelines for planning follow-up performance evaluations; human performance models and cross-cultural portability; and an example from Togo, West…

This symposium on human resource development (HRD) and small manufacturers consists of three presentations. "Toward a Model of Technical Assistance for Small Manufacturers: The Role of Performance Technology" (Dale C. Brandenburg) reviews literature documenting the need for technical assistance to small manufacturers, especially as it…