Undergraduate student retention is considered a critical issue in higher education, due to its impact on student success, degree completion, and the financial health of universities (Cataldi et al., 2018; Cornelius & Cavanaugh, 2016; Hermes, "Community College Journal," 82(4), 26, 2012; Tinto, "NACADA Journal," 19(2), 5-9,…

Gaps in human performance resulting from a lack of skills and knowledge require solutions -- interventions. The process of selecting the most effective intervention (solution) for closing a skills and knowledge gap--such as classroom training, e-Learning, Structured on-the-job Training (SOJT), or job-aid--is a fundamental and vital practice for…

For decades, quality and continuous performance improvement have received inclusion in the culture of business, manufacturing, and healthcare organizations, with the purpose of improving production and services. Current educational contexts demand standards-based education, increased accountability, and the preparation of students for college and…

Human Performance Technology (HPT) is the applied study and practice of improving organizational performance through training and non-training interventions. For practitioners working in this area that identify themselves as an HPT practitioner, organizational training and performance (OTP) specialist, or instructional designer--offering the right…

This article provides a systematic literature review about nonprofit and for-profit organizations using "big data" to inform performance improvement initiatives. The review of literature resulted in 4 peer-reviewed articles and an additional 33 studies covering the topic for these contexts. The review found that big data and analytics…

This is a retrospective analysis of the performance of a large training program in a combat environment looked at through the lens of human performance technology. Van Tiem, Moseley, and Dessinger's performance improvement/HPT model and strategic, operational, and tactical levels are used to describe effective and ineffective applications of human…

The process of improving organizational performance through designing systemic interventions has remarkable similarities to designing instruction for improving learners' performance. Both processes deal with subjects (learners and organizations correspondingly) with certain capabilities that are exposed to novel information designed for producing…

This action research study sought to examine the impact of applying the Human Performance Technology (HPT) principles to an intervention already in place in a suburban Missouri school district, and to review how those involved perceived the change of using the HPT approach. This action research study also examined what happened to the…

This article introduces a new international model that focuses on culture while including familiar elements of human performance technology (HPT). HPT adaptation for cultural differences is an essential part of our profession. We must be sensitive and flexible to succeed in an ever-changing global environment. (Contains 1 figure.)

This study addressed the need of human performance technology (HPT) practitioners to make the most cost-effective performance intervention decisions, introducing a new instrument, the Intervention Value Survey, as a possible tool to provide a clearer profile of an audience's perceptions of what provides them value. Using a mixed methods…

This article presents a systemic, research-based cause analysis model for use in the field of human performance technology (HPT). The model organizes the most prominent barriers to workplace learning and performance into a conceptual framework that explains and illuminates the architecture of these barriers that exist within the fabric of everyday…

This paper considers teacher resilience from the viewpoint of a discipline concerned with the interactions between work design, management style and employee health and well-being: occupational health psychology. It will be suggested that there are strong parallels between interventions designed to promote resilience and those designed to reduce…

Working with clients to deliver solutions provides ample opportunity for success as well as failure. This article focuses on how to address three shortcomings that often contribute to performance solutions missing the mark. These shortcomings include (a) the "framework" used to view, discuss, and analyze performance is too narrow; (b) performance…

Task analysis in human performance technology is used to determine how human performance can be well supported with training, job aids, environmental changes, and other interventions. Early work by Miller (1953) and Gilbert (1969, 1974) addressed cue processing in task execution and recommended cue descriptions in task analysis. Modern task…

Female victims of domestic violence--also referred to as "battered women"--face serious career development challenges that necessitate the intervention and aid of human resource development (HRD) practice.The purpose of this article is to identify critical factors having an impact on the career development (CD) of battered women and to offer…