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Jackson, Gregory A. – EDUCAUSE Review, 2007
For most of the past decade, IT leaders in higher education felt on top of things. Challenges were usually comprehensible and addressable, doing reasonable things yielded reasonable results, and for the most part, IT was a substantial contributor to institutional progress. But these days, IT leaders rarely feel on top of things. Instead, some days…
Descriptors: Higher Education, Coping, Information Technology, Technology Integration

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