Responsive evaluation honors democratic and participatory values and intends to foster dialogues among stakeholders to include their voices and enhance mutual understandings. The question explored in this article is whether and how responsive evaluation can offer a platform for moral learning ("Bildung") in the interference zone between…

Human competence is a vital element for any organization that expects to survive and then thrive. Developing individual performance ability is necessary but not sufficient because trained people alone will not make an organization successful. We must determine what people should deliver and why it should be delivered in order to add measurable…

For colleges and universities today, the question is no longer whether to develop a campus app or not. Instead, the debate has shifted to the best--and most cost-efficient--way to make campus applications accessible to the myriad devices and operating systems out there. Schools have a few options: They can develop multiple native app versions;…

In this article, "Training" asks the 2011 winners to give their predictions for what training--either in general or specifically at their companies--will look like in the next five to 10 years. Perhaps their "training visions" will spark some ideas in one's organization--or at least help prepare for what might be coming in the next decade or so.

State education agencies (SEAs) are under fire and face new expectations from all sides. The federal government, state legislatures and governors, and citizens themselves are calling upon the SEA to do "more"--more to improve outcomes for students, more to close the achievement gap, and more to meet the diverse instructional needs of students.…

The fishbone diagram developed by Mariano Bernardez (2009a, 2009b) in the introductory article to this issue of "Performance Improvement Quarterly" depicts the origins and interrelationships of the models and approaches of many fields and researchers that have contributed to human performance technology (HPT) as it is used today. We can…

The International Society for Performance Improvement has always been divided by two often-conflicting views of what its purpose or mission really is. Is it primarily technology focused (focusing on the development and promotion of the field) or member focused (focusing on members' interests and their professional development)? This difference in…

By virtue of its divine vocation, Catholic business education must be mission driven. In reality, however, mission drift and failure to maintain distinctiveness are widespread among Catholic business schools (CBS). Many believe that a trade-off between academic quality and Catholicity is unavoidable, and opt for accommodating the expectations of…

Most executives have not heard of human performance technology (HPT), but a recent Google search showed 25 times more Google hits for "lean six sigma" than for "human performance technology." This article describes five factors that make HPT a hard sell: (1) HPT is not part of standard business jargon, (2) organizational executives associate…

One of the goals of this study was to pose the engineering role in a way that allows engineers to understand the impact that professional requirements have on their career. For engineers making medical devices, requirements come from three principal sources, professional engineering, regulatory agencies, and their own organization. Engineering…

Purpose: This paper aims to review the relevant literature on training needs assessment (TNA) with an objective to provide users/beneficiaries of TNA with the understanding of its growing concept, multiple uses (outcomes), and valuing these uses (antecedents). Design/methodology/approach: To conduct the literature review on uses of TNA, the…

This evaluation was conducted at Elizabeth City State University (ECSU) in Elizabeth City, North Carolina, located approximately 40 miles south of the Virginia state line. ECSU, a historically Black institution of higher learning, was founded in 1891 and is one of 17 constituent universities in The University of North Carolina system. The…

Security incidents resulting from human error or subversive actions have caused major financial losses, reduced business productivity or efficiency, and threatened national security. Some research suggests that information system security frameworks lack emphasis on human involvement as a significant cause for security problems in a rapidly…

Discusses performance-centered portals that focus on supporting the goals and objectives of a company within an integrated work environment. Topics include performance-centered design attributes; work context; goal establishment; work processes; designing portals in stages; and increased performance and productivity. (Author/LRW)

Discussion of performance analysis and improvement focuses on a performance system that is regulated by feedback from both internal and external sources. Discusses human performance technology (HPT), which focuses on the goals of the organizational structure; and explains the macrosystem, including metrics and standards; the microsystem; and…