Human competence is a vital element for any organization that expects to survive and then thrive. Developing individual performance ability is necessary but not sufficient because trained people alone will not make an organization successful. We must determine what people should deliver and why it should be delivered in order to add measurable…

In this paper, we describe the faculty development resources, structures, and processes utilized to promote educational scholarship in a department of pediatrics. We discuss a 5-year effort based on the strategy of forming an "academy" of educational scholars and resulting in significant increases in peer-reviewed conference…

Librarians are the ultimate information workers, with little they can count as done at the end of the day. Staying productive and motivated when there are no finished items that you have created at day's end can be difficult. For just this reason, David Allen, author and productivity expert, has proposed an information-worker-centric theory of…

State education agencies (SEAs) are under fire and face new expectations from all sides. The federal government, state legislatures and governors, and citizens themselves are calling upon the SEA to do "more"--more to improve outcomes for students, more to close the achievement gap, and more to meet the diverse instructional needs of students.…

The economic crisis has caused districts throughout the United States to cut resources and limit spending, particularly with regard to staff. However, the requirements for maintaining safe, efficiently functioning schools and for remaining in compliance with state and federal regulations have not decreased; in many cases, those responsibilities…

Scientific synthesis has transformed ecological research and presents opportunities for advancements across the sciences; to date, however, little is known about the antecedents of success in synthesis. Building on findings from 10 years of detailed research on social interactions in synthesis groups at the National Center for Ecological Analysis…

Performance appraisals traditionally have been studied quantitatively, from the manager's point of view, without considering their value or lack of value to workers. The absence of this information indicates that workers' perceptions and feelings have not always been considered. Therefore, the purpose of this phenomenological study was…

The paper considers the extent to which the education sector has embraced performance management and performance-related pay. It contemplates the transfer and adaptation of performance management by the public sector as an audit mechanism for improving the performance, productivity, accountability and transparency of public services. The paper…

High on any Top 10 list of the most frequent advice offered to young faculty members is this: No good deed goes unpunished. The aphorism at first seems cynical, pessimistic, dysfunctional. Doing good, as members of a higher-education community, is their job. What if everyone just looked out for No. 1? The entire promotion-and-tenure system--which…

The Singapore Ministry of Education's Enhanced Performance Management System (EPMS) was instituted in 2005 as a system of professional accountability to enhance the standards and stakes of teacher professionalism in schools. This essay explores how the EPMS, with its underlying paradigm of performance management, functions as a "technology of…

Basic measurements and applications of six selected general but critical operational performance-based indicators--effectiveness, efficiency, productivity, profitability, return on investment, and benefit-cost ratio--are presented. With each measurement, goals and potential impact are explored. Errors, risks, limitations to measurements, and a…

Two of the most time-consuming jobs in the library are taking inventory and keeping track of in-house uses of library material. Librarians have long been searching for more efficient solution for these two activities. New technology can be the answer to creating efficiency for libraries. In fact, if one is a SirsiDynix library, there is an easy…

APPA's Effective & Innovative Practices Award continues to highlight the best of the most creative and practical programs and processes that enhance and transform service delivery, lower costs, increase productivity, improve customer service, generate revenue, or otherwise benefit an educational institution. This article features five 2011…

Theory at both the micro and macro level predicts that investments in superior human capital generate better firm-level performance. However, human capital takes time and money to develop or acquire, which potentially offsets its positive benefits. Indeed, extant tests appear equivocal regarding its impact. To clarify what is known, we…

Addressing the needs of Latino workers can help improve working conditions, job satisfaction, and productivity of both employees and the companies hiring Latino workers. The study reported here assessed educational needs, communication gaps, and technical skills of Latino workers working in the horticultural industry in Iowa--an ethnic group that…