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Bull Schaefer, Rebecca A. – Management Teaching Review, 2018
Although the annual performance review has received much criticism from practitioners and researchers alike, organizations continue to use coaching and/or reviews to maximize employee effectiveness and minimize liabilities. A semester class is a great context to practice skills relating to tracking and reviewing performance. This article describes…
Descriptors: Teaching Methods, Learning Activities, Performance Technology, Program Administration
Kowang, Tan Owee; Long, Choi Sang; Rasli, Amran – International Education Studies, 2015
Institutions of Higher Learning (IHL) in Malaysia are recognized as the core of new innovation development. This paper empirically studies one of IHLs in Malaysia with the objectives to gauge the perceived important level of success factors for innovation management, and to examine the relationship between innovation management success factors…
Descriptors: Foreign Countries, Educational Innovation, Research Universities, Performance Factors
Demski, Jennifer – Campus Technology, 2012
When it comes to project management, the IT department is typically its own worst enemy. When project requests are pushed through the budgeting process by different departments, it's up to IT to make them all work. The staff is required to be "heroic" to get the project load done. People get to work over weekends and postpone their vacations. The…
Descriptors: Program Administration, Change Strategies, Organizational Change, Performance Technology
Gross, Betheny; Jochim, Ashley; Nafziger, Dean – Building State Capacity and Productivity Center, 2013
State education agencies (SEAs) are under fire and face new expectations from all sides. The federal government, state legislatures and governors, and citizens themselves are calling upon the SEA to do "more"--more to improve outcomes for students, more to close the achievement gap, and more to meet the diverse instructional needs of students.…
Descriptors: Organizational Change, Organizational Objectives, Organizational Theories, State Agencies
Cundiff, Jacob; McCallum, Taylor; Rich, Andrew; Truax, Michael; Ward, Tamara; Havelka, Douglas – Journal of Information Systems Education, 2015
The launch of HealthCare.gov, the website of the Affordable Care Act (AKA Obamacare), was a major public relations disaster for the Obama administration. This case examines some of the factors that contributed to the failure of the launch and then details how Optum, an information technology service provider, considered the opportunity provided by…
Descriptors: Case Studies, Information Systems, Database Management Systems, Online Vendors
Dufresne, Ray – Facilities Manager, 2012
At colleges and universities today, the increasing number of students is putting new pressure on facilities--and on facility staff. Student needs are also increasingly different, and most campus facilities have not kept up with the changing times. Facilities are expensive to build, maintain, and renovate, and costs are on the rise. Funds for…
Descriptors: Student Needs, Costs, Educational Facilities Improvement, Decision Making
Laster, Stephen – Campus Technology, 2011
This column explores the world of Gene, a composite CIO who leads a sizable IT organization for a top 100 university somewhere in America. The author's goal is to help him navigate the tough times ahead of higher education IT. The author peeks into Gene's daily goings-on, investigates his problems, and helps him to not only survive, but prosper.
Descriptors: Higher Education, Performance Technology, College Planning, Technology Planning
Bradley, Lucy K.; Cook, Jonneen; Cook, Chris – Journal of Extension, 2011
North Carolina State University has incorporated many aspects of volunteer program administration and reporting into an on-line solution that integrates impact reporting into daily program management. The Extension Master Gardener Intranet automates many of the administrative tasks associated with volunteer management, increasing efficiency, and…
Descriptors: Program Administration, Volunteer Training, Program Effectiveness, Volunteers
Ellern, Jill – Computers in Libraries, 2011
With information technologies' pervasive use within all departments and by all staff, libraries and library staff get their fair share of mandated projects. Knowing how to successfully operate in this kind of environment is important to the overall success of the library as a whole. What is meant by mandated project? A mandated project is a…
Descriptors: Library Personnel, Information Technology, Program Administration, Program Implementation
Bryde, David; Leighton, Diana – Educational Management Administration & Leadership, 2009
As higher education institutions (HEIs) look to be more commercial in their outlook they are likely to become more dependent on the successful implementation of projects. This article reports a benchmarking survey of PM maturity in a HEI, with the purpose of assessing its capability to implement projects. Data were collected via questionnaires…
Descriptors: Higher Education, Benchmarking, Case Studies, Questionnaires
Barley, Zoe; Wegner, Sandra K. – Mid-continent Research for Education and Learning (McREL), 2009
In state needs assessment meetings held in late June 2008, the leadership of two Central Region state departments of education, South Dakota and Missouri, asked Regional Educational Laboratory (REL) Central to determine how the states in the region evaluate their supplemental educational service (SES) providers. Specifically, these SEA staff…
Descriptors: Data Collection, Evaluation Criteria, Evaluation Methods, State Policy
Booth, Char – Public Services Quarterly, 2009
This will be my first time authoring this column, and I'm delighted to have the opportunity it presents to explore the intersection of library technology and public services. As the recent title of the 2008 Internet Librarian conference indicates, "Beyond Library 2.0: User-Focused Tools and Technologies," the tide of what for several years has…
Descriptors: Public Service, Library Services, Best Practices, Library Automation
Cagle West, Marsha – ProQuest LLC, 2010
Software is a critical component of systems ranging from simple consumer appliances to complex health, nuclear, and flight control systems. The development of quality, reliable, and effective software solutions requires the incorporation of effective software engineering processes and leadership. Processes, approaches, and methodologies for…
Descriptors: Grounded Theory, Computer Software, Program Development, Leadership
Universal Service Administrative Company, 2009
The Universal Service Administrative Company (USAC) is an independent, not-for-profit corporation designated as the administrator of the federal Universal Service Fund (USF) by the Federal Communications Commission (FCC). USAC administers the Universal Service Fund and the four Universal Service programs: High Cost, Low Income, Rural Health Care,…
Descriptors: Low Income, Telecommunications, Information Services, Rural Areas
Universal Service Administrative Company, 2009
This paper presents the activities of the Universal Service Administrative Company (USAC) for 2009. The past year was one of accomplishment for USAC. USAC implemented a host of advances in operations, infrastructure, and outreach in an effort to continue to improve collection and disbursement of the Universal Service Fund (USF) support and to…
Descriptors: Cost Effectiveness, Annual Reports, Activities, Outreach Programs
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