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Carl, Diana R. – Performance Improvement Quarterly, 2009
Task analysis in human performance technology is used to determine how human performance can be well supported with training, job aids, environmental changes, and other interventions. Early work by Miller (1953) and Gilbert (1969, 1974) addressed cue processing in task execution and recommended cue descriptions in task analysis. Modern task…
Descriptors: Cues, Task Analysis, Human Factors Engineering, Performance Technology