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Peer reviewedTracy, Sarah J. – Management Communication Quarterly, 2000
Examines the ways in which emotion labor and burnout are interwoven with issues of societal and organizational norms, power, identity, resistance, and self-control in the context of the job of cruise ship activities director. Discusses theoretical and practical implications. (NH)
Descriptors: Burnout, Case Studies, Communication Research, Emotional Response
Peer reviewedHarrison, W. Benton – ETC: A Review of General Semantics, 1975
Argues that effective administrators judge factors about job performance rather than those related to personality when evaluating management problems. (RB)
Descriptors: Administrator Role, Higher Education, Human Relations, Interpersonal Relationship
Download full textLosak, John – 1975
A management by objectives approach to evaluation develops performance objectives as a means of minimizing the bias related to individual judgment. This paper focuses on three variables which contribute to the presence of subjectivity in performance evaluation. The first of these is psychological and includes such factors as judgment, power…
Descriptors: Accountability, Administrator Evaluation, Bias, Evaluation Methods
